Coronavirus Delivery Info

We use Australia Post to send out your orders (excluding our business accounts). Australia Post have released information about some changes they will undergo in light of the current situation. Please make sure to read the below to avoid confusion when receiving your orders.

 

From the AusPost website:

"Australia Post is taking action to help protect the health and safety of our staff and customers in relation to the spread of coronavirus COVID19.

From today, the Self Service Terminals at Post Offices will be temporarily unavailable to ensure customers and staff keep a safe distance from one-another.

Further, to minimise the risk of contracting or spreading coronavirus, all parcels - be it at a Post Office or at a residence - will no longer require a signature for delivery or collection.

In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and sign on their behalf.

The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.

Australia Post is committed to continuing delivery throughout our network and as any disruptions resulting from coronavirus occur, we will keep customers updated."

 

Please take care and stay safe.

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